Help and Frequently Asked Questions
PAYMENT AND FEES
Q: What is the difference between Direct Buy and Run of Network?
Direct Buy is the method used to buy ads on specific websites. These ads are purchased at set prices for 7-Day, 14-Day, or 30-Day increments.
Run of Network (RON) Campaigns are the easiest way to buy ads on ALL websites in our network. These ads are only displayed in unsold advertising space, and are sold on Per-Click or Per-Impression basis.
Direct Buy is the most popular method of buying ads on JuicyAds, especially for new users. An Advertiser finds a specific website where they would like to buy Ads, and then choose a 7-Day, 14-Day, or 30-Day placement. All Direct Buys have a fixed price that is pre-paid by the Advertiser, regardless of how many clicks or impressions the placed ad will receive.
Statistics for the current ads on the website are provided to better see what kind of results an Advertiser may receive. You can see unique clicks, countries, and estimated costs for the current ads. However, current and past performance will not guarantee future results. It is up to the Advertiser to provide their own images and text. These can be modified at any time to better suit the Advertiser's strategy and goals.
Buyers/Advertisers looking to improve clicks may use very "clicky" images while an Advertiser looking only for qualified clicks may provide images that are less clicky but may yield better targeted results. Direct Buy ads are placed instantly and quickly and can be managed from the "Manage My Ads" page.
Run of Network (RON) Campaigns
Our Run of Network system is commonly referred to as "Filler Ads" and are meant for large-scale promotion for long-term Advertisers. These are purchased on a CPM or Pay-Per-Click basis. There is a minimum budget required and a minimum CPC depending on demand. You can set up as many (or few) image sizes as you want, and choose from a variety of targeting options. For a full list of features, check out the Campaign Request page.
If you want to get started, here's what you need to do:
- Complete the minimum deposit
- Request a Campaign
- Wait for approval via email
- Login to update your campaign, and upload your ads
Just like everything else at JuicyAds, it's pretty easy to get started. If you need any help or have any questions, just contact Support.
Q: How do I load my account?
Visit the "My Account" page and click the "Load Account" button.
You will be taken to our payment page. Each payment method has different instructions, so please follow the instructions to load your account with your chosen method.
Q: What payments do you accept? When will my account be loaded?
We accept several popular digital payment methods, please check our "Load Account" page for the full listing. We can also accept wire payments and cheques. Your account will be loaded instantly when the money is received at JuicyAds.
Q: How do I buy ads?
Direct Buy (pre-paid flat rate method):
Run of Network Campaign (pay per click or impressions method):
- Search or browse the "Buy Ads" page to find Websites meeting your criteria
- Each Website has AdZones that contain Ad(s) that you can purchase
- When you find one that you would like to purchase, simply click the "Buy Now" button
- Fill out the required information including your URL, text, and image
- When you click the "Buy Now" button the ad is purchased instantly
- On the "Manage My Ads" page in the "Campaigns" area, click "Request a Campaign"
- Fill out the form with the details for your campaign; click "Submit Request"
- Your campaign will be reviewed by JuicyAds within 24 hours
- Once approved, you will receive an email with further instructions
Q: What are the ad dimensions and maximum file sizes?
Advertisers are provided the specific dimensions and maximum file size at the time of purchase.|
If you want a preview of this information you can view the Ad Samples page.
Q: CPC or CPM?
When requesting a campaign, you are given the option to pay on CPC or CPM basis. CPC is per click and CPM is by impressions. As a general rule, if you have attractive "clicky" banners (1-2%+ CTR) you want to use CPM to avoid paying for each click. On the other hand, if your banners are less clicky (less than 1% CTR) you will want to use CPC to ensure you are paying only for clicks.|
Our system will optimize your placement to websites that respond to your ads.
Q: When will my Ads appear on the website?
Ads purchased on specific websites are placed INSTANTLY upon purchase. Run of Network Ads will start to appear within an hour after changes.
Q: What if a Publisher does not like my Ad?
Publishers may reject or refund an Ad at any time for any reason. To avoid this, make sure to read the rules for the zones where you buy and ensure you are placing Ads that match the content level of the website. The Advertiser will receive a refund for the unused time, and the Publisher will be paid for the delivered time. You may re-buy any Ad as long as you follow the Publisher's rules, requests, or specific reasons for rejection. Publishers may also block any RON campaigns of which they do not approve.
Q: Can I change my Ad?
Advertisers can change any Ad at any time from the "Manage My Ads" page. Campaigns can be changed from this page, also.
Q: What is AutoRenewal and how does it work?
An Advertiser can automatically renew Ads by turning on AutoRenew. Payment will come from your Account Balance only. We do not charge your credit cards or other accounts for AutoRenew payments.
Your original purchase price will be locked in when you choose AutoRenew, and it will not change. However, Publishers may cancel or refund AutoRenewals at any time, especially if prices have changed significantly.
AutoRenew can be activated or deactivated at any time.
Q: After buying an Ad, why did the price change?
Ads are priced by the current clicks for the Ads. When Advertisers buy an Ad, they always affect the price in some way since a new Ad has been added into the mix.
Q: Dynamic Linking: What is it and how does it work?
Dynamic Linking works for all URL links on the JuicyAds system, including Direct Buy, Network Campaigns, PopUnders, and Mobile Campaigns.
Dynamic linking gives you the ability to insert information from our system into your URL string. This is especially useful when you want to setup unique tracking codes to pinpoint sweet spots or problems with your Ads or Campaign. Here's how it works...
Below is a sample link that you want to promote, you have tracking of some kind setup and are currently tracking a campaign named "campaign":
You can Enhance this URL by using our dynamic linking tags:
2-character Country Code, (ex: US, CA, TW)
The SiteID # the ad was displayed on
Campaign Image #
Unavailable for Mobile & PopUnders
The AdZone # the ad was displayed on
Unavailable for Mobile & PopUnders
The Mobile Campaign ID
Mobile & PopUnder campaigns only
The Publisher ID
Mobile & PopUnder campaigns only
Here's how to make your URLs dynamic:
You can also get fancy and combine any of the tags you want:
^ The result here shows that this click would have come from a US visitor from Zone# 400 who clicked on image #198204.
Through the use of our Dynamic Linking system, you can tweak and optimize your campaigns for maximum profits. Enjoy!
Q: How do I sell Ads on my website?
You can start selling ads on your website by first adding your website to our network from the "Sell Ads" page. You will be taken through the process automatically.
Once you have added your website and created a zone you must copy and paste the code onto your website. Our system will start tracking statistics immediately.
Your website will appear on the marketplace within 48 hours and all space will be available for sale.
Q: What are Filler Ads?
FillerAds are Run of Network Ads that are run across all websites in our network, instead of an Advertiser buying on specific websites. All websites that have unsold inventory display some FillerAds, depending on your specific settings.
Q: Do I get paid by CPC or CPM?
We allow Advertisers to choose between CPC and CPM models. Most prefer CPC and 90%+ of our campaigns are CPC. There are a few clients who prefer CPM and Publishers are paid according to what the Advertisers choose.
In other words, if a CPC client is paying via CPC, then the Publisher is paid on CPC. If the client is paying via CPM, then the Publisher is paid by CPM.
Our system optimizes for the best earnings for the Publisher. So if there are CPC campaigns that will beat out a CPM campaign, those will be displayed.
Q: How do I price my Ads?
JuicyAds is an open marketplace and how you price your ads is completely up to you. There are many variables to consider when pricing a zone such as Country Origin of Traffic, Volume of Traffic, and Clicks and Impressions. Many Publishers prefer to set specific prices manually so they are guaranteed a specific price for their space. Most Publishers use our AutoPricing option to have the price set daily based on the amount of clicks to your ads. Every website is different so there is no "formula" to set prices, some websites can demand higher prices and others are not so lucky. It's all about supply and demand.
It is possible to "Disable" any zone, especially if it's new and you want to see how much traffic it receives before setting final prices. You will need to set your zone back to "Available" when you are ready to sell the space.
Q: How do I rotate my own Ads?
By default, all new zones will display Run of Network Ads (FillerAds). If you prefer to rotate your own ads, you can do this from the "Manage My Ads" page. You may still randomly see Network Ads inserted, even if you rotate your own ads. We encourage you to choose Network Ads OR Your Own Ads, depending on your specific needs. It's your choice.
Q: Why are my websites or zones not showing up?
It takes 24-48 hours for the statistics to be populated for a new zone. Your zones will not show up unless they have a full day of stats. Zones will NOT show up if they do not receive clicks or impressions.
So, if your zones have impressions AND clicks for today, those zones will then be available for sale the NEXT day. Similarly, if your zones had clicks AND impressions yesterday and receive none today, they will NOT appear for sale tomorrow.
Q: How do I make more money?
By increasing the clicks to your Ads with better placement. Poor placement will result in poor earnings. Placing zones in prominent places (and as close to the left side of the page as possible) will increase clicks and earnings.
You can improve your Direct Ad sales by:
Add a "Your Add Here" link to your AdZones.
Place a link to JuicyAds at the bottom of your website as "Advertising" that links to your website profile.
Q: eCPM: What is it?
eCPM is effective Cost Per Thousand. This is used as an indicator of the overall income per 1000 views of a website. "CPC" or Cost Per Click, can be misleading and eCPM is a better indicator of your earnings based on impressions. The higher the eCPM, the more money that is being earned overall.
Q: How do I display my own ads instead of FillerAds?
As a Publisher with JuicyAds, you have the option of adding your own ads into unsold ad space. This is useful for boosting clicks, or to continue to promote your own affiliate links or traffic trades while space is unsold. It provides Publishers a real win-win solution for managing their ad space.
Manage My Ads > Manage Ad
You can upload your own ads into ad spaces from the "Manage My Ads" page
Find the ad you want to change to your own. Click the "Manage Ad" button under the FillerAds image
Change the FillerAds setting to "25%" (We require a minimum 25% FillerAds rotation in unsold space)
Change the other settings for text, URLs, and browse for your image file
When complete, "Update Settings" and your Ad will immediately go live!
Q: When do I get paid?
Anytime you want. All you have to do is request a payment from "My Account" and you will be paid. The payout minimum is $50, but some methods of payment have other minimums.
Payments for Direct Buy ad spots are paid to your Account Balance after the full duration of the advertisement has been completed. For example, payment for a 14-day Ad will be paid out after the 14th day, when the ad expires.
Run of Network Ads (or FillerAds) are paid out after 7-Days (Net7) and will be automatically added to your account balance.
Q: How do I request a specific payment amount?
When requesting a payment, the dollar amount displayed is your current account balance. If you changed this amount to "100.00" for example, you would receive a $100 payment even if your account balance is higher. Please do not put your dollar amount in the Special Payment Instructions field, as this will go unnoticed and you will be paid the full amount that is in your account.
Q: What are "Pending Payments"?
Pending (Filler Ads)|
This is the money you have earned from Filler Ads. This is the total for the previous 7 days. So if you earned money on the 1st, that day's amount will be added to your account balance after 7 days (on the 8th).
This is a rolling balance, and may shift up and down as your earnings increase or pending payments are transferred to your account balance.
Pending Ad Sales
This is money from Ads that have been sold on your website. This amount is the gross sale amount and your portion is paid into your Available Balance when the Ad duration has been completed (after the Ad has expired).
Pending Ad Renewals
These are renewals or extensions for Ads you have already sold. You will see these funds move to Pending Ad Sales when the previously purchased duration expires. The more Ad Renewals are listed, the longer your Ad spots are sold.
Q: What are my payment options?
Q: What is your commission and fee?
JuicyAds is FREE to use, we only take commission when you sell an Ad. Our base commission is 25% which includes customer service for your clients, payment processing, advertising, bandwidth, and much more. Our rates are comparable or better than competing Ad Networks.|
If you have high value websites or advertising space, our commission rate is negotiable. Just contact us to discuss.
Q: When and why do I need to be verified?
You need to be verified to load your account, or to request payments.|
We provide automatic phone verification, but known companies can contact us directly for manual verification.
We require verification to reduce fraud, to protect both our Publishers and Advertisers.
Q: My verification failed. Why is my phone number blocked? Why can't it be verified?
We do not allow the verification of certain phone number types because they are considered "anonymous." These phone numbers can be easily obtained and do not provide any protection for our clients, so we block them from being used for verification. This includes Google Voice, Skype, prepaid mobile, and all non-permanent VOIP.
We allow the following phone number types: Permanent (Contract) Mobile
Q: What are the Country Traffic Tiers?
We group each country by tiers according to many internal factors. You may see countries ranked by tiers or color throughout our system.
Tier 1 (Green) traffic is from primarily developed, English speaking countries
Tier 2 (Yellow) traffic is from primarily developed, European countries
Tier 3 (Red) traffic is everything else, not included in the other tiers
Q: How does JuicyAds handle fraud?
JuicyAds has very strong anti-fraud policies. We have zero tolerance for all forms of fraud on both Publisher and Advertiser sides. We actively detect and prevent credit card fraud, click fraud, and other forms of system manipulation. When fraud is detected we act accordingly in response, and take steps to better protect our clients from new forms of fraud in the future.
We work in cooperation with related and affected sponsors and hosting companies to report any fraudulent activity that occurs on our system. Anyone attempting to profit from fraud will be reported and will have any related affiliate accounts and hosting accounts terminated.
Q: Why are my stats in JuicyAds different than my own stats program?
Our statistics are based on the current ads on any specific zone. We ensure that our stats are as accurate as possible but it's rare that any two stats programs actually match exactly. Only valid clicks are tracked by our system and invalid clicks are filtered out. We do not accept or track fraudulent clicks, traffic from hitbots or other automated clicks, and we do not accept clicks from outside our adzone iframes.
Remember also that ads are delivered in an iframe and sometimes surfers close the window quicker than the iframe can load, this may affect impression statistics. Clicks, on the other hand, are forced to run through a counter before the hit is delivered, so clicks are always counted properly.
Q: What's with all these non-standard Ad sizes?
We offer many standard sizes including 300x250, 468x60, 728x90, but many of our Publishers prefer Ad sizes that fit their website, so they choose something that works for them; they can also create custom sizes. Often these ads are more effective than "standard" sizes which are often easily recognized as Ads.
Q: Can I transfer my website to another JuicyAds user?
Yes. We can seamlessly transfer your websites to another user. Both the new user and the old user will need to confirm the changes. Contact Support to perform the transfer.
Q: Can I use one account to Buy and Sell ads?
Yes. When you signup for an account you can use it for both selling and buying ads. All earnings (or account loads) are placed into your account balance for spending or withdrawal.
Q: Feedback: how does it work?
All JuicyAds users have a Feedback Rating based on the amount of advertising they have bought and sold. This is the equivalent of a popularity or experience rating for the user. The higher the number the more business they do with JuicyAds and the more they should be trusted.
Feedback ratings will increase for both the Advertiser and Publisher when an Advertiser leaves feedback.
Q: What is the JuicyAds Code of Conduct?
As an ad network, we are the place that buyers and sellers come together. While we cannot dictate how our Advertisers and Publishers manage their ads, we can only suggest a list of "best business practises" known as the "JuicyAds Code of Conduct":
Publishers Respect the Surfer. Do not clutter websites with ads and popups, it will decrease your revenue, not increase it
Stand by your prices. Respect the Advertisers who buy your ad space
Never be rude to an Advertiser. These are people trying to earn money just like you
Advertisers Do not deliberately spread malware, spyware, viruses, trojans or anything else that will otherwise harm a customer's computer